ARC Prosound (“we,” “our,” or “us”) is committed to protecting your privacy and keeping your personal information secure. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, website, or rental process.

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1. Information We Collect
We may collect the following information when you request a quote, book services, or contact us:

• Full name

• Phone number

• Email address

• Billing and payment information (including credit or debit card details for verification and security purposes)

• Government-issued photo ID (for rental verification)

• Event and service details you provide

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2. How We Use Your Information
We use your information to:

• Process rental requests and provide services

• Verify identity and prevent fraud

• Secure deposits and cover damages or incidentals when applicable

• Communicate with you about your booking, quotes, or service updates

• Improve our customer service and operations

 

3. Information Sharing
We do not sell, rent, or trade your personal information. Your information may only be shared when necessary to:

• Process payments securely through trusted payment processors

• Comply with legal obligations

• Protect our rights, property, or safety

 

4. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes secure storage and restricted access to sensitive dataWe retain personal information only as long as necessary to fulfill service purposes, comply with legal requirements, or resolve disputes.

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6. Your Choices
You may contact us at any time to request updates or clarification regarding your personal information. You may also opt out of marketing communications where applicable.

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7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.

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8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact ARC Prosound directly.

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